The Service Revolution Podcast

Hi, I'm Johann and I would like to welcome you to the Service Revolution podcast series.

Each episode explores how senior leaders turn fragmented service into measurable business value: service transformation, AI in service, Everything-as-a-Service and service leadership.

If you like what you hear and want to be updated when we add new podcasts, please Subscribe below.

Together let's further the dialogue into the world of Outrageously Great Service!

Johann as a guest

Podcasts where Johann has been interviewed on service, AI and growth.

Scale Architects, Ep. 279: Increase sales through customer service with Johann Diaz. Watch on YouTube

King Dems Podcast, Ep. 100: AI in customer service. How to fix broken CX with Johann Diaz. Watch on YouTube

The Social Hotelier, TSHS 117: AI and service transformation for unforgettable hospitality experiences. Watch on YouTube

Famous Interviews with Joe Dimino: The Customer Service Revolutionizer, Johann Diaz. Listen on Apple Podcasts

Copyright 2026 | End to End Service.

167-169 Great Portland Street, Fifth Floor, London, W1W 5PF

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Service Revolution Academy logo

Copyright 2026 | End to End Service.

167-169 Great Portland Street, Fifth Floor, London, W1W 5PF

LinkedIn
X (Twitter)
YouTube