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Industries
Service Revolution Academy helps senior leaders of mid-sized, customer-centric organisations turn fragmented service into measurable business value. Every sector breaks service in its own way. Here is how we fix it in yours.
Find your industry
Pick your sector to see the challenges we solve, how we work and where to start.
Regulated, field-heavy and under constant scrutiny.
Explore →High churn, complex journeys and many handoffs.
Explore →Consumer Duty raised the bar. Service has to meet it.
Explore →Turn products and the installed base into service revenue.
Explore →IoT, SaaS and as-a-service models that live on retention.
Explore →Medtech, healthtech and care providers where service is critical.
Explore →When things go wrong on the move, service is the product.
Explore →Citizens can’t switch provider. Service is a duty.
Explore →Every industry is a service industry now. The question is whether your service is joined up.
Sector-tested, board-trusted
Johann Diaz has worked as an operational leader, Customer Service Director, COO, transformation leader and senior advisor inside organisations including HMRC, Unilever, Vodafone, BP, Diageo, E.ON, National Grid, Transport for London and Serco.
Book a free 20-minute strategy call with Johann. Talk through your service challenges and leave with clear next steps.
